Teletask's messaging systems improve engagement and retention.

Use Teletask’s Web-based system to reduce no shows, increase retention and improve engagement with your clients:

Automated appointment reminders and missed appointment notifications
Real time, 2-way conversational text messaging for appointment reminders, peer counselors, and ongoing direct participant engagement
Closed clinic and emergency messages
Send messages to specific groups or sub-group instantly

Key Messaging Features For Healthcare

Direct integrations with some EHR's and easy data transfer processes with others.
Customize Voice, Text & Email messages delivery by appointment type, clinic, and more.
Text and Email messages in 52 languages, Text to Speech in 24 languages (100+ voices), or Voice recordings in any language.
View real time text and voice responses from web portal.
Conversational Two-way texting with clients and text auto-replies to client responses.
Easily create/send immediate messages for important news(farmers markets, etc.).
Outgoing voice calls can be sent using the Caller ID of your choosing, even per clinic.
Advanced Answering Machine Detection delivers message to answering machine/ vm.
Automatic call transfers for cancelations and rescheduling.
Messages can be sent multiple times with settable rules. For example a text message and voice message are sent days before the appointment, and if no response is received a follow-up text message is sent 1 day before the appointment.
Multiple levels of access allow Admins to have a high level of control while also allowing autonomy for it’s users at the agency and clinic levels who can send messages and view results only to participants within their areas.
Create your own messages or use our pre-defined scripts when needed.
High level security and encryption standards. Never a breach of any kind.
Choose Caller ID Number(s) for outgoing calls.
Automatic redials on busy/missed calls, text to speech or real voice recordings, view call results and user responses.

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